Privacy Policy

We ensure the complete protection of your personal information. We send the collected information only to solar vendors so that they can give personalised quotations according to your energy requirements.

Privacy Policy

We at Das Energie Private Limited are committed to respect and uphold the privacy as well as security of information supplied by everyone while visiting our website. Our company thinks it is necessary for everyone to know how we treat your information when you provide it while visiting our website. The company’s policy regarding collection and use of your personal information is available for viewing. This privacy policy outlines the manner in which we collect and use your information. When you are accessing our website it will signify that you have gone through the privacy policy, and have understood and agreed with it. Therefore it is important to review the privacy policy every time you open and use our website in case there are some changes in the policies. This privacy policy is however not applicable to information collected from people who reside in any other country apart from India. Let us take a detailed look at the privacy policy of our company. 

General Information

When you are visiting Das Energie Private Limited’s website we collect and store general information like:

Thisinformationis collected for making the site more useful for users and for statistical purposes. We do not share such information with any third party.

Personal Information

While some information needs to be mandatorily provided, there is certain information that is optional. In case of optional information, it depends on whether you wish to provide it or not. There are also certain portions of the information that shall remain private and will not be visible to other users. In case you willingly provide this information and agree to receive communications using various formats like call, SMS or other ways you cannot take any step against us in case we communicate. By providing this information you agree that we can use these in a manner set in the privacy policy. Apart from that we can also use, reproduce, license, distribute, disclose, and aggregate non-personal information that we get through your use of our website. However, if you do not want to receive any communication you have the option of unsubscribing as well. Additional information can also be gathered for subsequent use. However, it completely depends on whether you wish to provide this information or not.

How Do We Collect Your Personal Information

Following are the ways using which our website collects your personal data:

In case you are registering on our website we collect certain information that enables users to log in to our website.
So as to use the facilities and services available on our website, you might have to provide additional information. For this, your consent will also be taken into consideration.
We may also collect certain information from your participation in the same industry. Other than that standard usage information like mobile identification, web server, and mobile network identification, are also collected by an equivalent of cookies sent to our website.
It is up to your discretion to give access to certain information stored by third parties like social networking sites.
We also ask for access to your SMS inbox to collect relevant information from text messages that you receive from providers of similar services.
We may also collect your location information through GPS, IP address, and cell tower location.
Our company might also collect more information about the device that you use while using our website. This includes the applications on your device, how you use them, and information about the use of features and functions of your device.

How We Use Your Personal Information

These are the ways we use your information

Providing customer service.
Offer our products and services to you.
Notify you about special discounts or offers that you might be interested in.
For the purpose of answering queries, complaints or disputes and other related activities.
Invite you to participate in surveys regarding our products and services.
In order to remember your personal preferences
To remember that you are a previous user
To conduct audits in relation to your current interaction with us.
In order to safeguard ourselves against illegal activities like misappropriation, fraud, cheating, etc.
For the purpose of understanding your interest and enhancing our ability to offer valuable services and experiences.
Understanding how you interact with our online services and maintaining it accordingly.
For offering customised content and relevant advertisements as per your preferences.
To inform you about recent updates, newsletters, new services etc.
For internal business purposes like enhancing the website, developing new products, data analysis, audit, identifying usage trends and analyzing effectiveness of the promotional campaigns.

Do We Share Your Personal Information

We might share your information within our company and associates. Your personal information shall not be used for anything else other than in connection with the website. Our company will never share or sell any of your information to third parties. We will only share this information with the service providers like vendors, contractors, advertisers, analysis firms, IT services, web hosting and development companies. Some third parties might have access to personal information however they will keep it confidential except for using these for our company. However, we can disclose your information in case it is requested by the government authorities. This might be the case while responding to valid judicial requests, addressing national security issues, investigating potential fraud etc. We may also disclose your personal information to any competent law enforcement body, third party or government agency. This is for the purpose of complying with the judicial proceedings, regulatory requirements, government requests, court orders, government requests or to protect the rights and safety of our customers, public, and our company’s legal rights. Further, we will not share your information with any third party unless it is necessary for rendering services through our website.

Use of Cookies and Other Tools

We collect your information using cookies, web beacons, tracking pixels, as well as other technologies. You have the option to choose whether you wish to accept cookies and reject cookies. A notification will also come when we send a new cookie each time to your browser. In case you reject cookies the website will not recognise you when you return to the website and some functionalities of the website will also be lost.

Here is a list of all the information that is collected when you visit our website

Log Data

This includes IP address, address of web page that you visited which includes solar square features, date and time you used the website, browser type and setting and how you use our website.

Cookie Data

We use cookies which is a small text file that your computer sends every time you visit our website which is unique to your browser and account with us. There are various types of cookies that we may use. These include session cookies which last till you close your browser. Other than that we use persistent cookies which last till you or your browser deletes them.

Device Information

Other than log data we also collect information about the device that you use. This includes type of device, operating system, crash data, device setting, device identifier etc. To get an idea as to what information your device lets us access it is important to check the policies of your device and software.

Social Media Plugin and Data

Our website also uses social media plugins that enable you to share data available on our website. If you are logging into any social media website while browsing through our website then the social plugins let the social media website know that you have visited their website. If you link your social media account with us then it allows us to collect information about your friends and contacts. Therefore it is best to check the policies before granting access.

Advertisement Based On Interest

We use tracking tools like cookies, web beacons, pixels etc. to collect information to enhance your experience. This further helps in delivering advertisements for products or services that you require. One way we do so is by allowing network advertising companies to place their tool that will work when you visit our website. This helps the network advertising company to recognise you as someone who has previously visited the website. Therefore they will show you relevant ads that suit your interest when you revisit this site. This is popularly known as interest-based advertising. These companies further collect information as to which websites you visit and applications you use and deliver our ads there.

Retargeting

We also use online advertising which is known as retargeting or remarketing to deliver more meaningful ads to you. Retargeting is when you see our ads on other unrelated sites that you visit. This is done by placing tracking tools on your device that lets these companies identify you across multiple websites.

Options You Have When We Collect and Use Your Information

We might ask you as to whether you wish to opt in or out of our promotion or additional services while you are using our services. If you no longer wish to receive such services from us you can opt out. You can unsubscribe following the instructions available in the notification or email. Once you unsubscribe we will try to comply with your request as soon as possible. When we collect your information in case of registration or other purposes, we do not retain such information for a period of more than 180 days after you cancel the registration. You can also update any information online or correct it. If you lose details of access, you can retrieve it or receive new ones by sending a mail at    

How Do We Secure Your Personal Information

We ensure you that we will take reasonable steps to protect your information while transmitting your information to our server. Our company will also secure your personal information in our possession from unauthorised access.  However, as the confidentiality of your information while transmitting over internet cannot be guaranteed, you need to exercise caution. We also cannot guarantee that unauthorised third parties will not get access to your information. Therefore you need to weigh the benefits as well as risks before submitting your information to our website. Though we will use generally accepted industry standards for protecting your data both during transmission as well as after receiving it. No method is 100% secure. It is therefore your sole risk and discretion whether you wish to provide your personal data to our website.

Links to Other Websites

Our website includes links to other websites. We are not responsible for protection and privacy of your personal information on websites we do not control. Therefore you need to check the privacy policy of these websites before providing your personal information there. Our website might also include links to other third-party content which we do not manage. These third-party sites may have a separate privacy policy. We are not responsible for any damage or loss caused in case you share your information with them. Therefore it is up to your discretion as to whether you wish to share your personal information with them or not.

How to Know About the Updation of Our Policies

We periodically inform our users that in case you do not comply with our privacy policy it might result in termination of access or usage rights of our website. Because of this, Das Energie Private Limited informs the users about the privacy policy and if there are any changes once in a year.